Pu-erh Ripe Lily Tea Cake
Description
We understand that shipping fees are a little annoying, especially on low cost items such as tea. That's why we offer free shipping on all orders over $60 with Sendle.
Flat Rate Under $60 orders:
- Sendle $5.95 Australia wide
- Australia Post direct cost passed to customer. On average $7-$8.
Flat Rate Over $60 orders:
- Sendle FREE
-
Australia Post direct cost passed to customer. On average $7-$8.
Currently Sendle is recommended for VIC, SA, NSW.
Australia Post is recommended for WA, NT and QLD.
Returns and Refunds Policy
Our Returns policy is fairly generous and will accept returns or replacements easily if the item is defective, e.g torn packaging or any other problems. We are happy to provide a refund or alternative exchange within 90 days of purchase, given you have proof of purchase plus the product still remains in its original packaging or close to it as possible and is new or slightly new, with the product not expired.
Refunds will be done on the original payment method stated on the proof of purchase for the returned product. Delivery fees are non refundable for returned products. The amount of time it takes to receive a refund once it is processed to your nominated card/account is approximately 9-14 business days after the date of the refund submission. This excludes any unforeseen circumstances.
We accept returns if you do return the product in-store or by mail to the address at the Tea Life warehouse at: 2/3 Kurrajong rd, North St Marys, NSW, 2760. Please note this is by appointment only and during the business operational hours.
If change of mind or the taste isn't for you, please contact us and we'll also try to work something out.
Why buy online with Tea Life? What sets it apart?
We're not just another tea brand. Our goal is simple.
We focus on Australian produce and organic tea wherever possible.
- Quality: Australian standards impose strict quality control on packing and Hygeine.
- Freshness: We only pack our tea upon your order. Until that time, it's kept within the bulk of the loose leaf tea. This dramatically increases freshness and taste.
- Health: The full remedial powers, taste and aroma of our tea are unlocked due to our organic and fresh produce.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.